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    Looking For A Better Overall Customer Onboarding Process Customers’ initial onboarding gives you the chance to demonstrate how your  product  functions, how it helps them, and why they must feel confident  selecting  it. Increased product usage, higher renewal rates, and less churn are all results of an improved onboarding process. A customer education LMS can offer a single  system  for various data that might be used in your customer onboarding process. Your Support Tickets Are Multiplying Like Crazy Do customers  frequently  ask the same questions to your customer support or help desk teams? Individual tickets require time and effort to resolve, which frequently causes staff fatigue and lack of attention to more important matters. A customer education program can free up CSMs to concentrate on more strategic customer concerns by  creating  training content that targets these important areas. Additionally, it might result in fewer customer support tickets being submitted, which w